Frequently Asked Questions

Who is Natasha’s World Jewelry?
Meet Natasha: My love of jewelry began at an early age selling puka shells in Waikiki Beach, Hawaii. Over 25 years later, with my husband Rudy, our passion for jewelry still continues. We have traveled around the globe to find beautifully hand crafted jewelry and gemstones. I personally find distinctive collections that are unique , exotic and affordable. Our store locations have taken us to beautiful places around the country. Honolulu, San Francisco, Lake Tahoe and our newest store in Reno, Nevada. We are proud to represent local designers as well as the many other extraordinary artisans.My belief is,” Life is full of celebrations , when someone receives a piece of jewelry from the heart, it is a very personal thing. It gives me, and them, such great joy ! “

What are my payment options?
Natashasworldjewelry.com accepts Visa, MasterCard, American Express, and Discover. Orders may be made via our web site, or by phone at 775-657-9144. We are happy to accept returns on unused, unworn items with all original packaging and tags intact. Please see the Return Policy link for more information.

What factors can delay my order delivery?We always try to deliver your orders in the most timeliest manner. However, certain products or locations can affect shipping delivery times. Rings which require sizing usually have a several day delay associated with them. International deliveries can sometimes experience a delay due to individual countries customs policies. Special custom orders may also be delayed. Orders can also be delayed due to credit verification, and when the “Bill To” and “Ship to” addresses are not the same on high order values. Orders of in stock products which are not rings usually ship out to our customers within 48 hours.

Where does Natasha’s World Jewelry items come from?
We sell the finest hand crafted and unique jewelry. We travel and search worldwide to bring you unique collections imported from around the world as well as manufactured in the USA.

What kind of guarantee do you offer
Natasha wishes you to be satisfied with every purchase but we know that sometimes this is not the case. If you are not completely satisfied, you can return any order (except custom orders) for refund or exchange within 30 days of the date of shipment. Please read My 30-day Money Back Guarantee for more information.

What type of discounts do you offer?
Natasha’s World Jewelry offers an every day low price on most of our catalog. Some products have special sale prices associated with them which offer a discount known as the “Sale Price.”

Do you charge Sales Tax on your products?
Currently, Sales Tax is only charged on items shipped within the state of Nevada. All other states do not pay sales tax.
International orders may be subject to taxes/customs fees by the customer for entry into a foreign country. Custom fees are the buyers responsibility and we do not have any way to predict them as they vary and differ by each country.

How is Sales Tax Calculated?
Sales Tax is charged on the item sales price excluding shipping charges.

Do you ship international orders?
Yes! Duties and taxes may apply to certain destinations.

How often does inventory change?
Daily! We search far and wide for unique products, often hand crafted in small batches and sometimes only available in very limited quantities. We are constantly updating and changing our inventory to bring you fresh and unique pieces.Please feel free to inform us of a style you like and we will do our best to get it for you.

What is your privacy policy?
All your information is kept confidential unless otherwise indicated. Please click on Privacy Policy to review the details of our policy.Thank you and please feel free to contact us with any questions we may have not have covered here!